› 消费曝光 › 河东剪约剪发顾客不满意事件店家处理结果

渝黔家园 发表于 2022-3-4 12:28:10

河东剪约剪发顾客不满意事件店家处理结果

河东剪约美发店发型师昨天下午顾客头发没剪好这事，已和当事人沟通处理好了。我作为店老板给当事人真诚的道个歉，非常的对不起，我作为老板有不可推卸的责任，首先店里人员技术培训能力提升没做到位，店里助理收错钱也是管理上的失职，我昨天也忙，没看到剪的发型没剪好，而且还收错钱，我非常希望当事人能给个弥补发型可以过来我给她修剪一下，把剪发的钱退回去，另外修好了送当事人一年内无限次免费烫染，非常感谢当事人原谅！！！我们店开了十几年，都是以技术为根服务为本获得很多老顾客和同行的认可，呼吁希望更多人对本店和同行的监督，让本行业更健康良性发展……
https://img.qj023.com/pic/20220304/1646368018109685_871.jpg?x-oss-process=image/watermark,image_cGljLzIwMTkxMTA2L29zc18xNTczMDIwNTQ4Mzc4XzVfNTcwXzIyLnBuZw==,t_50,g_se,x_20,y_20
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https://img.qj023.com/pic/20220304/1646368033860154_418.jpg?x-oss-process=image/watermark,image_cGljLzIwMTkxMTA2L29zc18xNTczMDIwNTQ4Mzc4XzVfNTcwXzIyLnBuZw==,t_50,g_se,x_20,y_20
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sanyue 发表于 2022-3-4 12:28:14

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核桃湾生产队 发表于 2022-3-4 12:32:06

老板的危机公关做的到位https://app.qj023.com/public/emotion/face_043.png 还是赞一个

听风望月 发表于 2022-3-4 12:32:26

你这老板不错

ＫＯ 发表于 2022-3-4 12:35:05

剃头匠现在生意不好做啊，学徒娃儿不给力，老板都忙不过来。还是怀恋90年代初区ZF边上和老北街哪些剃头匠师傅https://app.qj023.com/public/emotion/face_wulian.png

高三留水 发表于 2022-3-4 12:36:07

客户大度老板让步

时过境迁H 发表于 2022-3-4 12:42:21

老板态度还算好

kikocog 发表于 2022-3-4 12:46:59

这老板态度诚恳 都说到这份上诚信啊

随便聊 发表于 2022-3-4 13:00:35

老板话都说到这份上啦，要理解，哪个都是学徒而来的。

chenhaoran 发表于 2022-3-4 13:15:59

路过

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